Never!
Let us know :D
You will never be permanently locked in.
Because our staff sets up your game as soon as you book your experience, we cannot provide refunds.
Yes, you can reschedule for up to 24 hours, but there is a $40 rescheduling fee.
Yes please contact us through email contacts@edscapadegames.com or call us at (408) 564-5229.
Of course! Whether it be a private party or even a surprise proposal, email contacts@edscapadegames.com or call us at (408) 564-5229.
Time limits vary based on your chosen adventure!
Recommendations are given for each room to maximize the experience.
No problem! Please contact us through email contacts@edscapadegames.com or call us at (408) 564-5229.
Our current building does not have an elevator or wheelchair access. Mobility is not a limitation for the vast majority of our puzzles.
Please contact us at contacts@edscapadegames.com or call us at (408) 564-5229 if you require any further assistance.
Yes.
We strongly advise against booking a group larger than the maximum capacity.
However, we may make exceptions on a case-by-case basis. Please feel free to email contacts@edscapadegames.com or call us at (408) 564-5229.
Please arrive at least 15 minutes before your reservation. Late arrivals will be admitted, but your experience window cannot be extended.
Escape rooms are an immersive experience! A themed adventure, filled with mystery & challenges, best enjoyed with family & friends.
There is designated parking directly in front of our business.